1. Lead Generation and Referral Service
Website provides lead-generation, referral, marketing, and information services. We help consumers seeking certain services connect with independent third-party service providers. Unless expressly stated otherwise, we are not the company performing services requested through Website. We may receive compensation for generating, referring, transferring, or otherwise facilitating service inquiries.
2. Independent Service Providers
Service providers to whom we may refer or transmit requests are independent businesses. They are not our employees, agents, joint venture partners, or representatives unless expressly stated otherwise. Independent providers are responsible for their own: Licensing, Certifications, Insurance, Pricing, Estimates, Contracts, Scheduling, Availability, Representations, Safety procedures, Services, Workmanship, Warranties, Employees and subcontractors, and Regulatory compliance. You should independently verify qualifications, licensing, insurance, references, and terms of any service provider before hiring that provider.
3. No Guarantee of Provider Availability
Submitting a request through Website does not guarantee: a provider will be available, a provider will contact you, a provider will accept the project, a specific response time, a specific price, a specific result, insurance coverage, reimbursement, or a repair or restoration outcome. Availability varies by geographic area, time, service requested, provider capacity, and other circumstances.
4. Emergency Requests
Website may facilitate requests involving urgent property damage or emergency-related services. Website itself is not an emergency dispatch service unless specifically stated otherwise. If a situation threatens life, health, public safety, or involves fire, medical emergency, hazardous conditions, or other immediate danger, contact 911 or the appropriate emergency authority. Do not rely solely on Website or the referral service for emergency assistance.
5. Estimates and Pricing
Any price, estimate, range, promotional amount, or cost information appearing on Website is informational unless expressly identified as a binding offer from a specific provider. The independent service provider determines actual pricing and contract terms. You are responsible for reviewing and approving the provider's estimate or agreement before authorizing work.
6. Insurance
We do not determine insurance coverage and do not guarantee that any insurer will: cover a service, approve a claim, reimburse an expense, pay a provider, waive a deductible, or accept a particular scope of work. Questions about insurance coverage should be directed to your insurance carrier, adjuster, attorney, or other qualified professional.
7. Information You Submit
You agree that information submitted through Website will be accurate to the best of your knowledge. You authorize us to use submitted information to process your request and operate the referral service as described in the Privacy Policy. You understand that fulfilling a request may require transmitting information to an independent service provider capable of responding to the request.
8. Communications About Your Request
By voluntarily submitting a telephone number, email address, or other contact information as part of a service request, you request communications reasonably related to that inquiry, subject to applicable law. Those communications may come from us or from the service provider to whom your request is transmitted. Submitting a service request does not, by itself, constitute blanket consent to unrelated marketing from unidentified third parties.
9. Marketing Communications
Where required, consent for promotional calls, automated calls, prerecorded messages, text messages, or other marketing communications will be requested separately. Marketing consent is not a condition of purchasing goods or services unless otherwise permitted by law. Any consent language displayed at the time you submit information controls the scope of consent. You may revoke marketing consent using the methods disclosed in the applicable communication or consent notice.
10. No Endorsement or Guarantee
Referral or connection to a provider does not constitute a guarantee or endorsement of that provider. While we may use criteria to identify potential providers, we do not guarantee quality, reliability, licensing status, insurance status, background, availability, pricing, workmanship, financial condition, or regulatory compliance. Consumers should conduct their own due diligence.
11. Website Information
We attempt to maintain useful and accurate information but do not guarantee that all Website information is complete, current, or error-free. Service descriptions are general informational content and should not replace professional inspection, advice, diagnosis, or assessment.
12. Third-Party Content and Links
Website may contain links, integrations, advertisements, or content involving third parties. We are not responsible for third-party websites, content, privacy policies, terms, products, or services.
13. Prohibited Uses
You may not use Website to: submit fraudulent requests, impersonate another person, supply information without authority to do so, interfere with Website operation, attempt unauthorized access, distribute malware, scrape Website in violation of applicable law or these Terms, misuse contact information obtained through Website, or engage in unlawful conduct.
14. Intellectual Property
Website content, including text, branding, graphics, layout, software, and original materials, is owned by or licensed to Fort Lauderdale Fire & Water Damage, except where otherwise stated. You may use Website for personal, lawful purposes. No Website content may be reproduced, distributed, sold, or commercially exploited without permission except as permitted by law.
15. Disclaimer of Warranties
To the maximum extent permitted by law, Website and referral services are provided on an "AS IS" and "AS AVAILABLE" basis. We do not make warranties regarding availability, accuracy, reliability, quality, fitness for a particular purpose, or results of services provided by independent third parties. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
16. Limitation of Liability
To the maximum extent permitted by law, Fort Lauderdale Fire & Water Damage will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of Website or services performed by independent providers. Nothing in these Terms limits liability that cannot legally be limited under applicable law.
17. Disputes With Service Providers
Any contract for actual service is generally between you and the independent service provider unless expressly stated otherwise. Questions or disputes concerning work performed, billing, estimates, property damage, scheduling, warranties, contracts, insurance, or provider conduct should generally be addressed directly with the applicable provider. This section does not eliminate any rights you may have against us under applicable law.
18. Privacy
Use of personal information is governed by our Privacy Policy.
19. Changes to These Terms
We may update these Terms periodically. The updated version becomes effective when posted unless applicable law requires another form of notice.